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We value you as a customer and are committed to providing you with a high quality service at every stage of your membership...
Here are some of the ways we will keep in touch with you if you are a current member...
 Membership certificate: we will send you this when you first join, to show you a summary of your pension record, and we will send replacement copies whenever anything changes, such as your hours. |
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Pension Power newsletter: this normally comes out twice a year, and sometimes more frequently if there are more changes to the Scheme rules. Mailed direct to your home address, as long as we have details on file.
Personal illustration: sent out each year to show what you have built up so far, and what you could build up by the time you retire.
Each year, we also produce a whole range of booklets and guides, ranging from the Annual Report & Accounts to a History of the Fund.
 Online Publications
If you are a deferred member, click here for how we will keep in touch
If you are a pensioner, click here for how we will keep in touch
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