If you have retired but your pay figures have changed, your employer should have notified us so we can recalculate your pension using the revised pay figures.
Unfortunately, it is taking us longer than normal to process these changes due to the high volumes of requests we are currently receiving.
We are sorry for this, but we will contact you as soon as possible, either by email or letter, once we have recalculated your benefits and we will pay any arrears you are due.